Shipping Policy

Order Receipt and Confirmation

Upon receiving your order and full payment, we will email to you a confirmation of your order. As such, kindly provide us with a valid email address.

Order Processing

All normal orders are processed and handed to our delivery partner within 24 hours upon order confirmation. 

Orders requiring custom embroidery are processed and shipped within 3 days upon confirmation.

During peak periods, more time may be required to process your orders. However, we will do our best to limit the delay to 48 hours.

Shipping Cost


Shipping Costs

Free Shipping

West Malaysia


East Malaysia


Nationwide (Malaysia)


RM200 & above

For international deliveries, please note that customs and/or import duties and taxes may apply depending on the destination country and order value. Where duties and/or taxes apply, our delivery partner will contact** you to advise the amount.  Such duties and/or taxes are to be borne by you.

**Please ensure the contact details (i.e. mobile/ phone number and email) provided are valid.

In addition, orders placed during peak seasons (e.g. festivities, celebrations, or sales season), do expect some delays as our courier partners may experience high parcel volumes.


As soon as your order is handed over to our delivery partner, we will email to you a link to track your order.

Make An Enquiry

We will contact you as soon as possible!

Contact Us Directly

Contact Number

General Line : +6017 741 1978

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